Emirates Islamic supports UAE businesses with global digital banking platform

Dubai: Emirates Islamic, one of the leading Islamic financial institutions in the UAE, has launched “businessONLINE” a digital business banking platform, to help businesses in the UAE manage all their banking needs on a single secure, intuitive platform

Available to the bank’s small and medium business, large corporate and institutional client base, businessONLINE is a comprehensive digital global cash management ecosystem with trade, treasury, virtual accounting, collections and liquidity management functionality on one user-friendly platform. The omni-channel platform is also available as a Mobile Banking App offering businesses offering remote access to their accounts.

As a leading Islamic bank in the UAE and a key supporter of the leadership’s vision to make the UAE a global hub for Islamic banking, Emirates Islamic’s businessONLINE responds to the urgent demand among regional businesses for anytime, anywhere visibility as the COVID-19 pandemic accelerates digital transformation across all sectors. Existing smartBUSINESS clients will be able to avail and benefit from new businessONLINE platform.

businessONLINE enables UAE companies to seamlessly undertake cross-border transactions, access a consolidated view of their balances across regions and currencies in real time, and make the most of guidance tailored for their business needs. Co-created with comprehensive feedback from clients, businessONLINE delivers a superior user experience formulated from detailed design-thinking workshops charting customer journeys, personas and scenarios to create persona led dashboards and intuitive navigation.

“businessONLINE puts Emirates Islamic at the cutting edge of corporate and business banking,” said Wasim Saifi, DCEO – Consumer Banking and Wealth Management at Emirates Islamic. “As a pioneering Islamic bank in the UAE, we are pleased to offer best-in-class digital banking innovation to our clients, irrespective of their size. We have seen a marked increase in the usage of our digital banking channels this year, and look forward to continue supporting our clients through an agile, innovative platform as they transition to doing more of their business online.”

Added Mohammed Kamran Wajid, Head of Wholesale Banking at Emirates Islamic, “We are delighted to deliver a Shari’a compliant omni-channel platform to corporates across the UAE that offers single-window working capital management on the go, across geographies. We are sure that the new platform will provide our clients with substantial benefits in organising and managing their finances, thereby increasing their overall efficiency.”

Syed Ghazanfar Naqvi, Head of Business Banking at Emirates Islamic added, “In addition to streamlining business operations for our small and medium business clients, businessONLINE also builds on our commitment to further digital banking innovation that supports the UAE’s smart nation agenda.”


About Emirates Islamic:

Emirates Islamic (DFM: EIB), part of Emirates NBD Group, is one of the fastest growing banks in the UAE. Established in 2004 as Emirates Islamic Bank, the bank has established itself as a major player in the highly competitive financial services sector in the UAE.

Emirates Islamic offers a comprehensive range of Shari’a-compliant products and services across the Personal, Business and Corporate banking spectrum with a network of 58 branches and 210 ATMs/CDMs across the UAE. In the fast-growing area of online and mobile banking, the bank is an innovator, being the first Islamic bank in the UAE to launch a mobile banking app and offer Apple Pay, as well as being the first Islamic bank in the world to launch Chat Banking services for customers via WhatsApp.

Emirates Islamic received a number of international and regional awards in 2019, in recognition of its focus on customer excellence, robust performance, and innovation in Islamic banking. The bank was recognised as ‘Best Islamic Bank, UAE’ at the World Finance Awards 2019; ‘Best Islamic Bank’ at the Global Islamic Finance Awards 2019; ‘SME Bank of the Year’ by Enterprise Agility Awards; and ‘Most Innovative Islamic Bank’ by Islamic Finance News magazine. As an Emiratisation champion in the banking sector, Emirates Islamic was the recipient of the ‘Human Resources Development’ award by Emirates Institute for Banking and Financial Studies (EIBFS).

Emirates Islamic was also awarded ‘Most Innovative Islamic Retail Bank in the UAE’ and ‘Excellence in Digital Banking’ at the 5th Islamic Retail Banking Awards 2019; ‘Best Retail Bank’ and ‘Best Digital Banking Proposition’ by Islamic Business & Finance Magazine; and ‘Best Banking Product’ (Kunooz) by Global Banking & Finance Review. The Bank was recognised for ‘Most Improved Website’ at the 2018 Service Olympian Awards.

As part of its commitment to the UAE community, the Emirates Islamic Charity Fund provides financial aid to those in need, with a focus on food, shelter, health, education and social welfare contributions. For further information please visit www.emiratesislamic.ae

© Press Release 2020 – Zawya

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